Privacy Policy & Terms | WaybeyondCleaning

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name

Email address

Phone number

Property address (for service estimates or scheduling)

Any information you submit through contact forms, quote requests, or emails

We may also automatically collect certain information when you visit our website, such as:

IP address

Browser type

Pages visited

Date and time of visits

This information is used for website functionality, analytics, and improvement purposes.

How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide quotes

Schedule and manage cleaning services

Communicate with you about appointments or updates

Improve our website and customer experience

Comply with legal obligations

We do not sell, rent, or trade your personal information.

Sharing of Information

We may share your information only in the following situations:

With trusted service providers who assist us in operating our website or business (e.g., scheduling or email tools), under confidentiality agreements

When required by law, court order, or legal process

To protect our rights, safety, or property

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though some website features may not function properly.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to the personal information we have about you

Request corrections or deletion of your information

Opt out of future communications

To make a request, please contact us using the information below.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Way Beyond Cleaning

Contact >

Welcome to Way Beyond Cleaning (“we,” “our,” or “us”). By accessing our website, requesting a quote, scheduling services, or using our cleaning services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

Services

Way Beyond Cleaning provides residential and commercial cleaning services, including but not limited to routine cleaning, deep cleaning, move-in/move-out cleaning, and specialty cleaning services.

All services are provided based on the information supplied by the client. Pricing, scope, and duration may change if actual conditions differ from what was disclosed at the time of booking.

Quotes and Pricing

All quotes are estimates based on the information provided by the client.
Final pricing may vary due to property size, condition, level of soiling, or additional services requested.
Additional charges may apply for excessive dirt, pet hair, biohazards, or conditions not disclosed prior to service.
Quotes are valid for a limited time and are subject to change.

Scheduling and Access

Clients are responsible for ensuring access to the property at the scheduled time.
If access cannot be obtained, the appointment may be treated as a late cancellation and subject to fees.
Way Beyond Cleaning is not responsible for delays caused by circumstances beyond our control (e.g., weather, traffic, access issues).

Cancellations and Rescheduling

We require advance notice for cancellations or rescheduling.
Late cancellations or same-day cancellations may be subject to a cancellation fee.
Repeated cancellations may result in refusal of future service.

Payments

Payment is due upon completion of service unless otherwise agreed in writing.
Accepted payment methods may include cash, check, credit/debit card, or electronic payment.
Late or unpaid balances may result in service suspension.
Returned checks or failed payments may incur additional fees.

Satisfaction Guarantee

If you are not satisfied with the service provided, please notify us within 24 hours of service completion. We will make reasonable efforts to address the issue.

This guarantee does not apply to:

Pre-existing damage
Normal wear and tear
Areas not included in the agreed scope of work
Conditions not reasonably cleanable

Damage and Liability

Way Beyond Cleaning takes reasonable care while providing services.
We are not responsible for damage caused by faulty fixtures, unstable items, improper installation, or pre-existing conditions.
Clients must report any alleged damage within 24 hours of service completion.
Liability, if any, is limited to the cost of the cleaning service provided.

Safety and Working Conditions

We reserve the right to refuse or stop service if conditions are unsafe, unsanitary, or pose a risk to our staff.
Clients must secure pets during service.
Clients agree to inform us of any hazards, fragile items, or special instructions prior to service.

Use of Website

All website content is for informational purposes only.
You may not copy, reproduce, or distribute content without written permission.
Unauthorized use of this website may result in legal action.

Intellectual Property

All content, logos, text, images, and materials on this website are the property of Way Beyond Cleaning and may not be used without prior written consent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use your information.

Changes to Terms

Way Beyond Cleaning reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

Governing Law

These Terms and Conditions are governed by the laws of the state in which Way Beyond Cleaning operates, without regard to conflict of law principles.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Way Beyond Cleaning

Contact >