Privacy Policy | Terms & Conditions

Way Beyond Cleaning LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide to us, including:

Name
Email address
Phone number
Property address
Payment information
Any details submitted through contact forms

B. Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Provide cleaning services
Schedule appointments
Respond to inquiries
Process payments
Send service updates or confirmations
Improve our website and services
Comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember preferences

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing Your Information

We may share your information only in the following situations:

With service providers who assist in operating our business (e.g., payment processors)
When required by law
To protect our legal rights

All third parties are required to maintain the confidentiality of your information.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no online transmission can be guaranteed to be 100% secure.

6. Your Rights

Depending on your state of residence, you may have the right to:

Request access to your personal information
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us at:

Email: rich@waybeyondcleaning.com
Phone: 203-872-5926

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Way Beyond Cleaning LLC
Email: rich@waybeyondcleaning.com
Phone: 203-872-5926

Welcome to Way Beyond Cleaning LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions.

If you do not agree with these terms, please do not use our website or services.

1. Services

Way Beyond Cleaning LLC provides residential and/or commercial cleaning services. Service details, pricing, and scheduling are agreed upon prior to service through written estimate, invoice, or service agreement.

We reserve the right to refuse service at our discretion.

2. Estimates & Pricing

All quotes are based on the information provided at the time of booking.
Final pricing may change if the condition of the property differs from what was described.
Additional services requested on-site may result in additional charges.

3. Payments

Payment is due at the time of service unless otherwise agreed in writing.
We accept approved payment methods as listed on our website or invoice.
Late payments may be subject to additional fees.

If a payment method is declined, we reserve the right to suspend future services until payment is resolved.

4. Cancellations & Rescheduling

Cancellations must be made at least 24 hours before scheduled service.
Late cancellations or missed appointments may result in a cancellation fee.
We reserve the right to reschedule services due to weather, safety concerns, or unforeseen circumstances.

5. Access to Property

Clients are responsible for providing safe and reasonable access to the property at the scheduled time. If we are unable to access the property, a lock-out fee may apply.

6. Client Responsibilities

To ensure efficient service:

Remove fragile or valuable items from work areas
Secure pets
Inform us of any hazards or special instructions

We are not responsible for pre-existing damage or improper installation of fixtures or surfaces.

7. Satisfaction Guarantee

If you are not satisfied with our service, please notify us within 24 hours of completion. We will review the concern and may return to address the issue at our discretion.

8. Limitation of Liability

Way Beyond Cleaning LLC shall not be liable for:

Indirect or consequential damages
Pre-existing damage
Normal wear and tear
Damage resulting from undisclosed hazards

Our total liability shall not exceed the amount paid for the service in question.

9. Website Use

By using our website, you agree:

Not to misuse the website
Not to attempt unauthorized access
Not to distribute harmful software

All website content, including text, logos, and images, is the property of Way Beyond Cleaning LLC and may not be copied without written permission.

10. SMS & Email Communications

By submitting your contact information, you consent to receive service-related communications via phone, email, or text message. You may opt out of marketing communications at any time.

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from WayBeyondCleaning, you may receive messages related to the following:

Service Appointment reminders
Follow-up messages
Billing inquiries

Promotions or offers (if applicable)

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from WayBeyondCleaning in the following way:

By submitting an online form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at: rich@waybeyondcleaning.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

· Message and data rates may apply.

· You can opt out at any time by texting "STOP."

· For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

· Message frequency may vary

11. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Connecticut, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

Way Beyond Cleaning LLC

Email: rich@waybeyondcleaning.com
Phone: 203-872-5926